Las Palmeras I Apartments aims to respect the privacy of customers and users of its website and social media, as well as to protect the personal data that may have been provided to us through any form of contact with our hotel chain.
For this reason, Las Palmeras I Apartments has implemented the necessary technical and organisational security measures to ensure the security and integrity of customers' personal data, thus preventing loss, processing, or unauthorised access in accordance with current data protection legislation.
In this regard, and in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament (GDPR), we provide below the information regarding the processing that Las Palmeras I Apartments carries out on your data.
Who is responsible for the processing of your personal data?
COMPANY NAME: Parrilla Umpiérrez S.L.
Tax ID: B35707058
Address: Calle Princesa Guayarmina 2, Puerto del Carmen, 35510, Lanzarote (Spain)
Email: info@laspalmerasapartments.com
What is the purpose of processing your personal data?
We will process the data obtained to manage the registration process and the relationship with users of our website, respond to and attend to users' requests through the various contact forms, and to administratively manage the contracted service.
Specifically, at Las Palmeras I Apartments, we carry out the following processing of your personal data:
ONLINE BOOKINGS: By completing the online booking form, the user accepts and authorises Las Palmeras I Apartments to use and process the personal data provided in an automated manner for the purpose of managing the requested booking and providing the contracted accommodation service. If the user has expressly consented to receive commercial communications by ticking the corresponding box on the form regarding receiving advertising for services and offers made by Las Palmeras I Apartments, their personal data will also be processed to provide information about our news and offers via email.
Furthermore, users making a reservation are informed that their personal data and those related to the reservation will be transferred to the companies that are part of the Las Palmeras I Apartments group that need to intervene in the management and execution of the reservation for the purposes described above.
CONTACT FORMS: By filling in the contact and opinion form on the website, the user accepts and authorises Las Palmeras I Apartments to use and process the personal data provided to address requests, suggestions, and complaints, as well as to improve the quality of the service. For proper attention and response to the communication, the user's personal data may be transferred to companies in the Las Palmeras I Apartments group to provide the most appropriate response to the request.
The user may at any time request the cancellation of their personal data by sending an email to info@laspalmerasapartments.com.
How have we obtained your personal data and what is our legal basis for processing your data?
The legal basis for processing your personal data is the explicit consent previously provided by the data subject, as well as compliance with legal obligations as provided by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, and other applicable legal regulations regarding data protection.
Thus, the personal data we process comes from the data subject or their legal representative. Under no circumstances are special categories of personal data processed, such as, for example: data revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership data, genetic data, or data related to the health of a natural person.
Failure to provide the requested personal data or not accepting this data protection policy means that it will not be possible to subscribe, register, or receive information about services.
In cases where there is a prior contractual relationship between the parties, the legitimisation for fulfilling administrative, tax, accounting, and labour obligations necessary under current legislation will be the existence of such a commercial relationship.
How long will we keep your data?
Personal data will be retained for the duration of the relationship you maintain with us and, in any case, for the periods provided in the applicable legal provisions and for as long as strictly necessary to address possible responsibilities arising from the processing.
In any case, we will delete your data when it is no longer necessary or relevant for the purposes for which it was collected after 10 years from the last service contracted, provided you have not requested the cancellation of the data beforehand.
Data processed for commercial purposes will be retained as long as you do not request its deletion. The user may at any time revoke consent for the processing of their personal data by sending an email to info@laspalmerasapartments.com.
Resumes sent to the company will be deleted after 2 years from their receipt.
To whom will your data be communicated?
No data will be transferred to third parties, except to companies belonging to the Las Palmeras I Apartments group, to service providers acting on our behalf or in compliance with a legal obligation. Data to companies in the same group will be transferred for the purpose of sharing the necessary information for the correct provision of the service.
The information you provide to us both through this website and through the application will be hosted on servers owned by Las Palmeras I Apartments.
What are your rights?
Any person has the right to obtain confirmation as to whether Las Palmeras I Apartments is processing their personal data.
Thus, you have the right to confirm whether we are processing your personal data and, if so, to access it. You may also request that your data be rectified when it is inaccurate or incomplete, as well as to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In addition, in certain circumstances, you may request the limitation of the processing of your data or, for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data, unless for legitimate reasons that prevail over your interests and rights or for the formulation, exercise, or defence of claims.
These are your rights:
To exercise these rights, you must contact Las Palmeras I Apartments, accompanied by a copy of your national identity document via email info@laspalmerasapartments.com or to the postal address: Calle Princesa Guayarmina 2, Puerto del Carmen, 35510, Lanzarote (Spain).
In any case, the user has the right to file a complaint with the Spanish Data Protection Agency if they believe that any right related to the protection of their personal data has been violated or if they believe that the processing of personal data concerning them infringes Regulation (EU) 2016/679 of the European Parliament.
Changes to the Privacy Policy
This Privacy Policy may be updated at any time to adapt it to legislative or jurisprudential developments. In any case, any legislative or jurisprudential changes will be duly communicated via email or notice on the website.
This privacy policy is published on our website https://www.laspalmerasapartments.com